Here are some quick troubleshooting tips to help you figure out what is going on with your EMEC controller.
Alarms 
Alarm Types
Out of Range Alarms: The controller number is outside the minimum and maximum set points.
Dosing Alarms: One of the chemical pumps has reached their run time limit
How to clear a dosing alarm or any other alarm:
1) Login to controller
2) Exit back to main screen
3) Contact VivoAquatics support if this happens regularly.
Troubleshooting
|
Controller Offline |
Power cycle needed |
|
Chlorine not dosing/ Chlorine Low |
Chlorine Barrel/Container is empty Chlorine injector is clogged Probe Failure Setpoints not set correctly Stenner needs a new tube Dosing limit to low Power cycle needed |
|
Acid not dosing/ pH High |
Acid Barrel is empty Probe Failure Setpoints not set Correctly Stenner tube needs replaced Dosing limit to low Power cycle needed |
|
Probe Failure Controller not reading the correct numbers |
Probe Unresponsive Probe needs cleaning Probes needs replaced Power Cycle needed Need to change cap & gel (ppm only) |
|
Chlorine too high |
Setpoints not set correctly Wrong feed mode set consider Proportional PWN Too much chlorine going through Stenner- turn down percentage Dosing limit too high Adding chemicals by hand |
|
pH too low |
Setpoints not set correctly Wrong feed mode set consider Proportional PWN Too much acid going through Stenner- turn down percentage Dosing limit too high Adding chemicals by hand. Alkalinity not within limit |
|
No Flow |
Adjust sample flow valves to allow more flow Backwash/clean filter if necessary Clean controller pre-filter |
All these can be done on site with the controller. If you are still having problems- a replacement part may be needed.