Week 5

WSM Week 5- Essential Training for Pool Operators

Download information HERE

Essential Training for Pool Operators 

Your team is your first line of defense in maintaining a safe facility. Ensuring that staff are not only Certified Pool Operators (CPOs) but also engaged in ongoing education is crucial. Encourage participation in advanced training programs to build a knowledgeable and proactive team. Here are the most common and easily accessible training sessions for your team. 

1. Certified Pool & Spa Operator (CPO®)

  • Overview: The CPO® certification is the foundational program for pool and spa operators, providing essential knowledge on pool operations, water chemistry, and safety.
  • Ideal For: New and experienced pool operators.
  • Format: In-person or virtual instructor-led courses.
  • Key Topics:
    • Water chemistry and balancing.
    • Pool circulation and filtration systems.
    • Safety and risk management.
    • Regulatory compliance.
  • Certification: Requires passing a standardized exam.

More information on Vivo’s Certified Pool & Spa Operator Certification

2. Certified Pool & Spa Maintenance Specialist (CMS®)

  • Overview: The CMS® program is designed for individuals new to the pool industry or those focusing on routine maintenance tasks.
  • Ideal For: Entry-level maintenance personnel and pool service route workers.
  • Format: On-demand, self-paced online course or instructor-led sessions.
  • Key Topics:
    • Safety and health protocols.
    • Pool circulation and filtration.
    • Water quality and chemistry.
    • Electrical components and heaters.
    • Customer service and legal considerations.
  • Certification: Completion of the course and passing the CMS® exam.

More Information on Certified Pool & Spa Specialist 

3. Certified Pool & Spa Service Technician (CST®)

  • Overview: The CST® certification is for experienced service technicians aiming to deepen their technical knowledge and troubleshooting skills.
  • Ideal For: Technicians with at least 2 years of industry experience.
  • Format: On-demand online course or instructor-led sessions.
  • Key Topics:
    • Advanced water quality management.
    • Circulation, filtration, and hydraulics.
    • Electrical systems and pump motors.
    • Heaters and optional equipment.
    • Control systems and maintenance practices.
  • Certification: Completion of the course and passing the CST® exam.

More information on Certified Pool & Spa Service Technician

4. Certified Pool & Spa Inspector (CPI®)

  • Overview: The CPI® program equips professionals with the knowledge to conduct thorough pool and spa inspections, ensuring safety and compliance.
  • Ideal For: Health officials, environmental health specialists, and experienced pool operators.
  • Format: On-demand online course or instructor-led sessions.
  • Key Topics:
    • Inspection procedures and code compliance.
    • Circulation system evaluation.
    • VGB Act compliance.
    • Recreational water illnesses.
    • Recordkeeping and operational best practices.
  • Certification: Completion of the course and passing the CPI® exam.

More Information on Certified Pool & Spa Inspector 

5. Certified Service Professional (CSP®)

  • Overview: The CSP® certification is the pinnacle for service professionals, demonstrating a high level of expertise and commitment to the industry.
  • Ideal For: Individuals with at least 5 years of industry experience and current CST® certification.
  • Format: Instructor-led sessions and exam.
  • Key Topics:
    • Advanced water quality and treatment.
    • Complex electrical and mechanical systems.
    • Business management and customer relations.
    • Regulatory compliance and safety standards.
  • Certification: Passing the CSP® exam.

More Information on Certified Service Professional 

6. Aquatic Facility Operator (AFO) Certification

  • Offered By: National Recreation and Park Association (NRPA)
  • Overview: The AFO certification provides comprehensive training for pool operators, focusing on water chemistry, disinfection, mechanical systems, operations, and safety.
  • Ideal For: Pool owners, operators, and management staff.
  • Format: In-person or virtual instructor-led courses.
  • Key Topics:
    • Water chemistry and disinfection.
    • Mechanical systems and operations.
    • Health and safety protocols.
    • Facility operations and maintenance.
  • Certification: Requires passing a standardized exam.

More Information on Aquatic Facility Operator Certification 

7. Orenda Academy: Commercial Pool Care Course

  • Offered By: Orenda Technologies
  • Overview: This course focuses on proactive pool care, emphasizing water chemistry management, equipment operations, and daily maintenance tasks.
  • Ideal For: Pool service professionals seeking to enhance their knowledge of best practices in commercial pool care.
  • Format: Online, self-paced course.
  • Key Topics:
    • Basics of pool maintenance and chemistry.
    • Use of the Orenda app and Startup Method.
    • Introduction to Orenda products.
  • Certification: Certificate awarded upon course completion.

More Information on Orenda Commercial Pool Care Course  

8. Pool Chemistry Training Institute (PCTI) Certification

  • Offered By: HASA
  • Overview: The PCTI certification is a one-day course focusing on pool chemistry, water balance, and maintenance practices.
  • Ideal For: Pool service professionals aiming to improve their understanding of pool chemistry.
  • Format: In-person course.
  • Key Topics:
    • Water chemistry and balance.
    • Pool construction materials.
    • Pool math and calculations.
  • Certification: Certificate of Achievement and a certification patch valid for 3 years.

Information on HASA Pool Chemistry Training Institute Certification 

9. Aquatic Venue Public Health Inspector Course

  • Offered By: Council for the Model Aquatic Health Code (CMAHC)
  • Overview: This course provides health inspectors and pool operators with tools and resources to ensure aquatic venues are maintained and operated safely, minimizing health hazards.
  • Ideal For: Health inspectors and individuals responsible for inspecting public and semi-public pools or aquatic venues.
  • Format: Approximately 8-hour course.
  • Certification: Valid for 5 years.

More Information on CMAHC Inspector Course